Shipping and Returns Policy:
Thank you for shopping at thorough-goods.com. We are committed to providing you with high-quality products and a seamless shopping experience. Please take a moment to review our shipping and returns policy below.
Shipping Policy:
We ship our products within 1-3 business days after the order is placed. Delivery times may vary depending on your location, but we strive to deliver your order as quickly as possible.
We use trusted shipping carriers to ensure that your order arrives safely and on time.
We currently do not offer international shipping.
Returns Policy:
If for any reason you are not satisfied with your purchase, we offer a 30-day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it.
To initiate a return, please contact us at thoroughgoodsusa@gmail.com with your order number and reason for return. We will provide you with a return shipping label and instructions on how to return your item.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund may take several business days to process.
We do not offer exchanges at this time. If you would like to exchange an item, please initiate a return and place a new order.
Thank you for choosing thorough-goods.com. If you have any questions or concerns, please do not hesitate to contact us at thoroughgoodsusa@gmail.com.